Direct Tech

• Our Principles
• Our Experts
• Our Customers

Our customers include leading brands from the catalog and ecommerce retail industries. Our AllChannel™Suite supports small ecommerce retailers, large multichannel catalog and ecommerce retailers, and everyone in between.

Customer successes using our AllChannel Suite:

Gardener’s Supply Company, a leading supplier of gardening products and services, implemented Forecast*21 and Master Scheduling to improve their overall inventory management, and added Merchandise Assortment Planning to improve merchandise profit analysis and assortment planning a year later. In the two years following implementation of the applications, Gardener’s Supply Company has significantly improved its inventory turnover, fill rate, and lost demand metrics.

PetEdge provides pet care products to professional groomers and individual customers through catalog, Internet, and outbound sales channels. Its large number of SKUs and the demand forecasting challenges arising from multiple sales channels created a need for better demand planning and inventory purchasing tools. PetEdge implemented Forecast*21, Master Scheduling, and Suggested Purchase Order to improve order fulfillment and inventory turnover for their multi-channel retail business. Over a 12 month period, their order fulfillment rate improved by more than 3 percentage points, while on-hand inventory levels declined by 33%.

Appleseed’s is a multichannel apparel retailer, selling through catalogs, the Internet, and retail stores. Appleseed’s adopted Direct Tech’s AllChannel Suite to meet their demand planning, inventory optimization, and merchandise planning and analysis needs. Appleseed’s implemented Forecast*21, Master Scheduling, Merchandise Assortment Planning, and Page Analysis. In addition to improvements in sales, profits, and inventory metrics, Appleseed’s was also able to reduce the buying staff through efficiencies gained with the AllChannel Suite.

The AllChannel Suite supports the largest group of customers in the direct retail industry.