Customer Support Site Help

• What username and password should I use?
• Use your Direct Tech Support account username (usually your email address) and its related password when logging into the Direct Tech Support Site.

• What should I do if I forget my username or password?
• Please contact support@direct-tech.com to get your username if you have forgotten it. If you do not remember your password, please attempt to login and then use the “Forgot your password?” link to recover your password.

• I don't have a Direct Tech Support login. How do I get one?
• Have your system administrator request a login for you. They should email support@direct-tech.com to request a login.

• What are the benefits of logging into the Direct Tech Support Site?
• When you log in, you can enter a request for enhancements or services, plus you gain access to searchable tips, tricks, and answers to common questions.