Stay ahead of the curve with Direct Tech's Services.
Great software is just the beginning with Direct Tech. For more than 20 years we've helped renowned retail brands grow their sales and maximize their profits using our merchandise and inventory planning software. When it comes to multichannel retailing, we've seen it all. And we've learned quite a lot along the way. So why not take full advantage of our knowledge and experience?
Our Service Solutions team has helped many of our customers with system issues and reporting needs, ongoing staff training and refinement of merchandise and inventory planning processes based on industry best practices. These customers leveraged our knowledge to produce gains in efficiency, sales, customer satisfaction and bottom-line profits. You can, also.
Take advantage of our services shown below to:
- Optimize the value of your software investment
- Refine your planning processes to meet changing business needs
- Significantly improve your operating efficiencies
- Maximize your profits
Whether it’s new systems implementations, reviewing inventory control processes, merchandise profitability analysis, or an overall review of your planning processes your business has opportunities for improvement, and our consultants have seen it all. They draw from their personal work experience and lessons learned through interactions with our customers to:
- Provide you a high degree of skill and knowledge
- Share best practices from the industry
- Meet your expectations to bring significant value and improve your business
Your staff is continually changing through promotions and turnover. Our software is also changing with semiannual enhancements . You receive extensive training as part of your implementation process, but, over time, you may decide to take advantage of additional training. All training is provided by an experienced professional familiar with industry best practices and knowledgeable about our products. We offer:
- Onsite or offsite web-based application or technical training
- Training programs customized to your business needs and questions
Is your IT staff overstretched? Does your project wish list have a two-year backlog? Utilize Direct Tech’s experience in all areas of information technology, including Oracle database administration, to take on some of the projects. Direct Tech’s technical services team is available for projects including:
- Systems architecture
- Data analysis
- Installation and configuration of a new server
- Installation and configuration of a test environment
- Report writing
- Oracle database tuning and patches
- Import and export of databases
- Technical training for software implementation
Direct Tech clients meet at a user conference every 18 months for continuing software training, to engage with industry leaders in merchandising and inventory management, and to network with peers. This is the single largest industry event dedicated to merchandise analysis and planning and inventory management.The high repeat attendance attests to the value clients receive at the conference. The conference includes:
- Basic and expert training on Direct Tech solutions
- Presentations by industry experts and client experts
- One-on-one time with Direct Tech staff
- Networking with peers
Contact us today for more information on any of our products or services.
Learn how clients increase sales and profits with Direct Tech.